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After sending a $600 Toshiba laptop in for repair for a broken touchscreen, Nexicore informed me that the repair part would be $705 with a service charge of $70 to repair making the cost to repair a $600 laptop about $775. They had originally said the part would be...
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#461819
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After waiting 5 days for these idiots to ship me the wrong size box and I had to wait 2 weeks before my customers computer was sent back to me. I unpackaged the pc to find one of the wifi antenas was broken and the product key sticker had been stolen. When i tried to...
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#415940
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I have called the Nexicore company on or about Friday October 19, 2012 and was told that the case was closed and the problem resolved. I spoke to a senior tech and asked why I was not notified that the case was closed no good explanation was given. I told him that...
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#355269
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On 9/20/12 2:16 PM I called customer service about my t.v., I am having problems with get loud volume from my t.v. The rep. set up a ticket and told me that a tech would call me in 3 - 5 days no one called. I called back with the order number on 9/27/12 12:57 PM and...
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#348336
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they took forever to repair my sony VAIO that was on a warranty. they shipped my computer to the wrong address. then they were unable to get it back!!!! they offered me a replacement but the replacement is over due 2 months now! everyday they tell me they are trying to...
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#346721
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A battery was ordered from Nexicore (Avnet) via Staples and arrived damaged,Staples ordered a replacement not knowing I needed it for a trip I was taking They requested a new battery be sent overnight all the paperwork was processed, Staples agreed to pay the overnight...
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#339644
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I had a Sony Vaio laptop with an extended service warranty. I spilled a large glass of water on the laptop, sent it in for repair, and got it back within two weeks. It worked for about a week and then quit again. During that time, my warranty expired, but I should have...
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Anonymous
Anonymous

Comical at best. Your computer suffered acute liquid poisoning at your own hand...Basically, YOU destroyed your own computer. You sent it off to be (most likely) replaced at...

Anonymous
sparke67

I have an HP desktop that stopped working. Fortunately I had an extended 2 year service plan. I contacted Nexicore (who has been purchased by Avnet) with excellent results. Cu...

#336032
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On Oct. 4th, 201, as per warranty company's agreement, I sent in my computer for repair to Nexicore. It was running slow, mouse pad and touch pad weren't working properly so i was prompt to send it in for repair. I received the computer back in mid Nov. 2011 at...
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Anonymous
Friend

You should get your money back,thats what they did to me after they try 4 times to fix mine.

#286648
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I used to work for this horrible company for 3 years at their Canada location. All I have to say is that these people know nothing about how to run a business. I may be a disgruntled, angry ex-employee, but it is the result of how the treat their employees. First of...
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Anonymous
they messed with the wrong one

years back I worked at Nexicore Simi.. I was there a few years and doing very well with what I had to work with. like using parts off of \"scrapped\" Motherboards and what eve...

Anonymous
Current Nexicore Employee

You were right. They filed Bankruptcy at the end of 2011 and DIDN\'T pay there techs for most of December... What amazes me even more is two days after filling they sold the c...

#266409
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Nexicore is a horrible company. I have the same complaint as the other people above. This joke of a company took my TV in june and I still don't have it back. Everytime I call they say they just got the part in and they will let me know when it is done. I have...
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Anonymous
Same experience with them

I have had the same experience, but through Sony - they pass you back and forth, each claiming the other knows what\'s going on. They\'ve had my computer for ten days, and ar...

Anonymous
Intheknow

Want to know why Nexicore has all these customer service issues? It boils down to profit/loss. They purchase replacement parts from suppliers that buy from China. It takes up ...

#257215
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