The whole purpose of buying a pc warranty is to reduce risk and gain peace of mind. It is a very lucrative cash flow for circuit city upfront and for nexicore as steady business without any marketing costs. Sweetheart deal. Have heard horrow stories but did not think it would happen to us.
Laptop power receptable loose not making connection with power cord.
Shipped to nexicore with two letters outlining power receptacle prob and specific request not to do anything with hard drive and sticky keyboard. Brian Thomas did great job of quickly repairing cord but chose to replace hard disk???? You have hiccups and doctor rips out intestines and sews back in upside down. Years of data, files and photos. Letters asked please do not do anything to hdisk without checking with us was ignored. Calls to circuit city and nexicore president and Brian Thomas manager on 800-644-4494 x 2515 not returned. Any contacts and suggestions? ms office suite and other applications on my hd not transferred either